I just had a very interesting and bad experience with this company. Make sure you READ their return policy! If you open an item that you order you cannot return it for a refund. The standard answer that I received from them right out of the gate when contacting them is "you are outside the 30 day return window". I was within the 30 day window when I informed them of the issue.

Next they inform you if you opened the package you cannot return it. Next they tell you send something back to them they will have to inspect and test the item to validate that you can return it, AND you get to pay the shipping for the pleasure of this back and forth. Next your told there is a 1 year warranty where you can get defective product replaced, but go back and read their policy and the red flags should go off.... I am probably too late and will fight to get working product from them, but I am hoping I can help others avoid this situation. If your used to doing business with companies like Amazon and Newegg where there is a customer focus SuperBiiz is NOT that kind of company. Also read the Google purchase assurance that you get.... This company can hide behind their unacceptable return policy and Google will do nothing about it.

Don't risk your money ordering from this company... I will try to spread this message far and wide in the hopes it will save someone else the issues I am facing now.

They are fine. But they ship SLOOOOW.

I recommend doing what I did. All my other parts arrived and they hadn't shipped my parts I ordered from them, so I sent a very ANGRY email to them threatened to cancel and buy somewhere else, and what do you know, they gave me overnight shipping or 1-day shipping for FREE and I got the parts the next day. I laugh every time I think of this lol.

Yes. Every site listed here is usually trustworthy. TigerDirect got taken down from the retailers because of the issues they were going through when they were shutting down all their physical storefronts. I think they're back up as a purely online business, but they're still not back on. Anyways, again yes.

Bought the $2000 processor and $800 GPU (at the time) in my 3rd build from them with no hassles, so I would say they're trustworthy.

shipping is eeeeeeeeexxxxxxxtreeeeeeeeemllllllyyyyyyyyyy slow. like they will take week to "process" the order. plus add another week of shipping..

don't use them. it's not worth it.

Okay, thanks guys.

Purchased Items from them five years ago. Purchased a keyboard this year from them. Delivered as described. Only issue is they don't accept gift cards and they use a verification service for Visa that can be a pain.

Apparently some have had problems with them, but others haven't. If it's any consequence, they are a "Trusted Google Merchant."

They are trustworthy, but if you have any issues with RMA or anything that requires contacting them, they will absolutely try to screw you over

Also their shipping charges can really screw you over, saying that their own price is cheaper, but the shipping makes it more expensive than anything else

I haven't yet ordered from them. Doesn't mean I wouldn't sometime in the future, at least yet.

There is one major sticking point with me, though, not just with their site, but several others, including NCIX, regarding price interaction with PCPP.

Specifically, shipping costs aren't factored in. :(

When I'm pricing a build, I want to know the TOTAL cost. For that reason, on my own personal filters, I've put sales tax on all vendors (due to my state's law on use tax), filtered out MIRs, and also filtered out any vendor that doesn't specify shipping cost on PCPP. On a parts list, they'll have a blank space in the shipping column and a + by the total price column. (I do have MicroCenter still enabled, but that's for their in-store pricing. And even that isn't working properly right now even though I'm within range of the one in the L.A. area.)

The issues some people are mentioning with shipping do concern me, though. Typically if I order stuff from Newegg (my personal favorite retailer currently), I get it at my house east of San Diego the next day or the following day. (There have been exceptions though.) If I order from B&H or Adorama, I usually get it in 3-4 days. (Of course that doesn't count the weekend.)

Hi I am thinking of ordering are they good?????

I'm not sure if they are legit, but they wanted 82$ to ship a 79$ PSU to Canada.