Not sure which thread to post this in, so here it goes.
In college we are currently starting to troubleshoot IT problems, mainly fixing people's computers. I am looking for a diagnostic tool that I can boot outside of windows, like a live environment, that will tell me all of the hardware information (Name, Size(if applicable ), Model/Serial Number, and Status (ie. Working, off, on, no power to hdd). Also either the same tool or a different one that can be booted outside of windows that will grab the product keys for every software on the machine incase I have to reinstall the operating system, then I can just put there keys back in.
For the Antivirus, would it be better to find a good AV for my Linux laptop and just connect and scan the pc from there, or just use my kaspersky rescue usb?